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Asha.ai Privacy Policy

Effective Date: May 27, 2025

Asha.ai ("Asha," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Asha.ai (the "Platform"). By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Name, email address, phone number, and other registration details
  • Account login credentials

1.2 User-Generated Content

  • Uploaded memory databases for custom AI personas
  • Prompts and conversational inputs
  • Saved conversations and preferences

1.3 Technical Information

  • Device type, browser type, and operating system
  • IP address, usage data, and analytics

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Platform
  • Customize and improve user experience
  • Enable the creation of personalized AI personas
  • Communicate with you regarding your account or updates
  • Monitor usage and ensure platform security

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers to support Platform functionality (e.g., cloud hosting, analytics)
  • Legal authorities if required by law or to protect our rights
  • Business transfers if Asha is involved in a merger, acquisition, or asset sale

4. Data Retention

We retain your personal data for as long as your account is active or as necessary to fulfill the purposes outlined in this policy. You may request deletion of your data at any time.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser or device preferences.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is completely secure.

8. Children's Privacy (COPPA Compliance)

Asha.ai is not intended for children under 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will delete that information promptly.

9. International Data Transfers and GDPR Compliance

If you access Asha.ai from outside our operating jurisdiction, your data may be transferred to and processed in countries with different data protection laws. If you are located in the European Economic Area (EEA), we process your data in accordance with the General Data Protection Regulation (GDPR), which includes:

  • Lawful bases for processing (e.g., consent, contract, legitimate interest)
  • The right to lodge a complaint with a supervisory authority
  • Appropriate safeguards for international data transfers (e.g., standard contractual clauses)

10. California Privacy Rights (CCPA/CPRA Compliance)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal data we collect, use, disclose, or sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale or sharing of personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us. We will verify your request using the information associated with your account.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or by other means.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us.

By using Asha.ai, you agree to the collection and use of your information as described in this Privacy Policy.